Shipping Policy
Yarishna Ayala Fitness LLC – Shipping Policy
We ship worldwide using USPS and UPS.
Processing Time
All orders are processed within 1–2 business days (Monday–Friday, excluding holidays).
Estimated Delivery Times
- United States: 3–7 business days
- International: 7–21 business days
Delivery times may vary depending on the destination and carrier. Shipping Costs
Shipping rates are calculated at checkout.
We currently do not offer free shipping.
International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the customer.
Incorrect Shipping Address
Yarishna Ayala Fitness LLC is not responsible for orders lost due to incorrect or incomplete shipping addresses provided by the customer.
If an order has already been shipped, the customer must contact the carrier directly to request any changes. Additional fees may apply.
Lost or Delayed Packages
If tracking shows that a package was delivered but the customer did not receive it, we will initiate a claim with the shipping carrier.
Carrier investigations may take 15–30 business days.
REFUND & RETURN POLICY – SUPPLEMENTS
Returns
We accept returns only for unopened products within 30 days of delivery, and only in the following cases:
- Manufacturing defects
- Incorrect item shipped by our team
Requirements for Return Requests
To request a return, customers must provide:
- Proof of purchase
- Order number from our website
- Photos or videos of the product and packaging
Products that have been opened, used, or damaged by the customer are not eligible for return.
Return Shipping
Customers are responsible for paying return shipping costs.
We do not accept returns sent cash on delivery (COD).
Refunds
Once the returned product is received and inspected, we will notify the customer whether the refund is approved or rejected.
Approved refunds will be issued to the original payment method within 15–30 business days.
Shipping costs are non-refundable.
Flavor Disclaimer
We do not offer refunds or returns based on flavor preference, as taste is subjective.
COACHING & CHALLENGES POLICY
All coaching programs, personalized plans, and challenges are non-refundable. Due to the digital and customized nature of these services:
- No refunds will be issued once the plan has been delivered
- Missed sessions are non-refundable
DIGITAL PRODUCTS POLICY
All digital products (including PDF plans, training guides, and downloadable content) are non-refundable once the purchase is confirmed and the product has been delivered.
If you experience any technical issues accessing your files, please contact us and we will assist you.
RETURN ADDRESS
Yarishna Ayala Fitness LLC
161 NW 29th St
Wynwood, Florida, United States
info@yarishnaayalafitness.com
WhatsApp: +1 786-303-5405